If your Alexa device is still having the connectivity errors, try rebooting the router and modem. so how do iI fix my plug that is now unresponsive. In the IDE go Into the device and edit the device handler. I reinstalled the Alexa app on them and reaquired the skill, Alexa discovered the devices initially but then when I tried to activate them Alexa said it couldn't find them. So, I also hit the issue where a device shows online in ST but Alexa thinks it’s offline. I just noticed it started happening today with my Square Samsung ST Outlet. “I’m sorry, I don’t understand the question,” can … Note: Remember to add the new lights to groups in Alexa as well, for group voice control. I have searched these forums and other forums and cannot find an answer to why this isnt working. As of yesterday, 1/2/2016, it just stopped working. Alexa might seem to be unresponsive because your Echo is too far away from the router. Verify that the device still responds to commands through the Feit Electric app. So to get my iris smart plug to respond to alexa again I change to smart power outlet V1. Listen carefully to what Alexa says and respond with the information for your device. Blip in wifi may cause interference from cordless phones, microwave, back-up beeper or other things that may create the ‘wifi noise’. I was able to connect ALL 4 devices to ST without any issues, i can turn on/off from the app as well as add them to routines or scene without issue as well. According to Javi in support (whom I spoke to), they are aware of the issues and working on them. (ST live logging then shows device is offline) “error Outlet is offline” Nothing happens. I am emulating a real device via API. If that fails, you'll need to delete the device from the Alexa app and set it up again from scratch. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. Alexa skill is unresponsive. da1a0450-6b52-434c-8cda-3c55eb83578c 11:08:33 PM: error Outlet is offline Avoid Potential Errors During Setup Setting up most Alexa-compatible and Amazon-branded smart devices … Instead … Tap on Help icon (question mark) on top right corner. 2. In theory it shouldn't make any difference for Alexa. da1a0450-6b52-434c-8cda-3c55eb83578c 11:08:39 PM: error Outlet is offline The power button is present on the top of the Alexa. Go to Add Device; From the list of device types, Select Light. My bedroom lamp now isn’t working but was though. To me this is a case of high suspicion that Belkin changed something in their firmware which has caused Alexa to not be able to communicate with the devices … Tap the gear icon in the top-right corner and compare Device software version to the latest release for your smart plug. This can happen when setting up if you … I’m getting the gist here. When telling alexa to turn on/off she says the device is unresponsive. They were squirrely for about 30 minutes after, but then they settled in and … Oddly, on my Alexa show, it will show the device I tried to control, with a slider and if I touch the Show, move the slider (all my light zwave’s are dimmable) it works. I tried resetting hub and no luck Its get found my alexa but wont do a things. “square plug”. Third-party smart plugs: Unplug and wait 10 seconds. If it fails, then you can try to update the wifi settings. Launch Amazon Alexa app on your smartphone. Alexa just stays- "lights are not responding.. check your internet connect.." Alexa can control the Philips Hue lights without any issues. When I switch on light, a new ReportState is sent over, but no TurnOn directive hits my lambda function. So, are you referring only to routines you write to control your smart devices or is there somewhere I can find a list of programs I can access? @AnimeshBote I am using a sort of virtual devices, too. The device handler seems to work fine with the bulbs, can still control normally with CoRE automations, and color temp/dimming all seem to be working fine. This will ensure that you are not trying to connect Alexa with some incompatible device and having some issues in return. The first and foremost thing that you need to do if your Alexa device is being unresponsive is that you will need to check if it is compatible with the smart home hub that you are using. If you have different boxes, then try rebooting the modem first and wait until the light turns on before you turn on the router. Tap on DEVICES, scroll to the bottom, and tap DISCOVER. The square plugs I have are originally Iris plugs. 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