Feb 13, 2017 8:22 PM in response to bagramont They need to update the firmware and boost the HomeKit Bluetooth? Would like to follow this thread. I put it up on my guest network, and it worked perfectly. 5. We <3 you. Less, Hello Bruno, thank you for contacting ecobee Support.I am really sorry for the inconvenience. Once I limited broadcasting of the wifi signal for the ecobee3s to a single access point everything worked again for HomeKit. The Smartkey security features let owners assign, reassign, and cancel which hard key works with which Kwikset Premis smart lock. We have Apple HomeKit setup with Phillips Hue lights, Ecobee thermostat, and a August smart door lock. You can use Siri voice control to check up on the lock and unlock history, lock, and unlock from anywhere. If your HomeKit accessories show no response, here's the fix. We’ve reached out to Schlage for an update on this error, and will report back shortly when we hear back. For owners of the Schlage Sense Smart Deadbolt lock compatible with Apple HomeKit, it appears iOS 12 has caused the lock to show “No Response”. The messages from HomeKit (i.e. The Home app pales in comparison to the options that the actual ecobee app gives you. Very annoying. In response to bagramont. #hugs, Apple To Donate 1,000 Apple Watches to Eating Disorder Study, You Can Now Buy the PlayStation 5 in Canada Online, How to Close the Stand Ring on Apple Watch Every Single Time, Tesla Model Y RWD Launches in Canada, Pricing from $56,290, Anker Debuts Two MagSafe Compatible iPhone 12 Chargers, Cogeco Internet Down for the Second Time This Week in Ontario, Xbox Series X/S Shortages to Last Until Spring Says Microsoft, Leaker Reveals First Look at Apple’s Upcoming AirTags [VIDEO]. So it's just the control center that says no response, and continues that way no matter what I do; unless I completely remove homekit setup altogether and start over. Toggle the Bluetooth settings (Disable/Enable). But after installing iOS 12, locks are unresponsive and the Schlage Sense app sees locks as “unreachable”, even when in … I've found a thread elsewhere that suggested opening ports on the wireless router to help with the problem … and I thought it had for a while. According to some customers who contacted Schlage regarding the issue, the company reportedly stated “it’s an Apple issue” and a fix is being worked on. Well I must say that all my devices have been up in stable for 12 hours without falling off the network meaning “no response“ has not returned with the exception of one. Just replaced my gen 2 lock with the new WiFi version and have yet to get it to work with HomeKit. The same light within the Philips Hue AND Homekit app both are connected no problem. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. When you buy a Kwikset Contemporary Premis Touchscreen Smart Lock Works with Apple HomeKit online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered.Read customer reviews and common Questions and Answers for Kwikset Part #: 919CNTPREMISSMTCP on this page. Looks like no one’s replied in a while. Redoing Homekit setup is a huge hassle, it should be the nuclear solution when nothing else works. It shows the status properly and will notify me when I manually unlock/lock it or if I use the August app, but any command that I send from the Home app will immediately set the device to “No Response”. I recently purchased a new home and the first two devices I added to HomeKit were a new HomePod and an August Wifi Smart Lock. This setting can be managed from within the Premis App under lock … Jul 16, 2017 2:30 PM in response to bagramont We had a Sense lock which saw the ‘No Response’ issue, and that was before installing the latest Sense firmware update. In response to Scottocx. "Visit ecobee.com" was the marked solution, though I have the same problem. jennykay85, Feb 13, 2017 8:22 PM in response to bagramont, User profile for user: If you are having Homekit issues, please follow these steps in order to correct the issue:*, User profile for user: Check the lock status of their door at any time using the Premis App. US Street Price $229.00 April 28, 2020 I've gone to ecobee support many time regarding this and they are of no help. Check the lock status of their door at any time using the Premis App. You want smart locks that work with the products you already know and love. The Kwikset Premis Contemporary is an attractive smart lock for Apple HomeKit users, but it lacks compatibility with other popular products and services. Prior to updating to iOS 12, users were able to remotely lock and unlock their Schlage Sense smart lock with their devices and Siri. Hope this helps the rest with the same problem. I have restarted the lock, reset the lock, and reset the HomePod, all multiple times. After I've done something quick on my Home app, it freezes, locks out, or just simply ignores any and all changes made outside of HomeKit or my actual thermostat. Now again, it doesn't work. To start the conversation again, simply ask a new question. The Premis also has an auto-lock option (from 30 seconds up to 4 minutes). In response to jennykay85. In response to ChitlinsCC. For owners of the Schlage Sense Smart Deadbolt lock compatible with Apple HomeKit, it appears iOS 12 has caused the lock to show “No Response”. Turns out that the ecobee3 thermostats don't like it when there are more than one access point / wifi signal that they could talk to. With the Premis smart lock, you can now expand your Apple smart home or start one with your front door. Help support iPhoneinCanada.ca by whitelisting our site in your ad blocker. Most HomeKit accessories communicate using either Wi-Fi or Bluetooth. ChitlinsCC, User profile for user: Only if a manual lock/unlock occurs does the lock then re-connect over Bluetooth at times. Mar 2, 2017 7:37 AM in response to Lukas Hauser Ridiculous this HomeKit stuff just does not work. The Smartkey security features let owners assign, reassign, and cancel which hard key works with which Kwikset Premis smart lock. The install appears to have broken the Home Hub link between the Apple TV and Schlage Sense. In response to bagramont. 4. Once it discovers the code, it will begin connecting the lock to the HomeKit network. The Premis is a HomeKit-compatible smart lock that is widely distributed amongst home improvement stores. Question: Users on the Apple Communities forums are saying they encountered the issue after updating their Apple TV to tvOS 12. All work great except the Ecobee, which looses connection A LOT. Lukas Hauser, Mar 2, 2017 7:16 AM in response to jennykay85, Mar 2, 2017 7:37 AM in response to Lukas Hauser, User profile for user: In response to bagramont, Jun 17, 2017 11:35 AM in response to Scottocx :/, Apr 15, 2017 6:25 PM in response to Scottocx My setup is without a hub, so simpler, but still frequently disconnects, requiring the full purge from HomeKit+Re-pair. So if you have more that one wifi router broadcasting the same SSID to your ecobees, don't. Users are also seeing false notifications on when the device locks and unlocks. Simple reboot of Ecobee doesn't do it. My ecobee randomly connects and disconnects from HomeKit .. the only device in the entire house that has difficulty staying connected and functioning under HomeKit. There’s just no way to remotely lock or unlock a front door now because of this bug. If you have any questions about your purchase or any other … These steps will remove the No Response tile from the … Are you still dealing with a HomeKit smart locking showing “no response” in iOS 12? Ecobee "no response" on HomeKit. The lock can also be set to auto-lock after a certain period of time after the last lock operation. All of a sudden apple Home app won't recognize it. This only works for a few days for me then I have to reset it again. Kwikset has released an update to its HomeKit-compatible Premis smart lock, launching the product in a new contemporary finish after being shown off during CES earlier this year. I did this but a few days later it happened again. Q: In response to bagramont. Prior to updating to iOS 12, users were able to remotely lock and unlock their Schlage Sense smart lock with their devices and Siri. In response to Lukas Hauser, Mar 21, 2017 11:32 AM in response to bagramont Ridiculous. Find many great new & used options and get the best deals for Kwikset Premis Touchscreen Smart Lock Works With Apple Homekit in Satin Nickel at the best online prices at … The video below is a brief overview illustrating the set up of Apple HomeKit on your HomeKit-enabled August Smart Lock. HomeKit compatibility is the primary reason to buy this specific smart lock, and while without using HomeKit you can still lock and unlock the door in Bluetooth range (20-30 feet) with the app, HomeKit brings a lot more functionality, including voice control with Siri. Moreover, you … Try this first before diving into more complex solutions. Press the Done button to finish. bagramont, User profile for user: This article provides answers to some commonly asked questions about Apple HomeKit and August Smart Locks. The Kwikset Premis combines many of the features a smart lock should offer into one handy package. Nov 9, 2016 10:20 AM in response to bagramont We have Apple HomeKit setup with Phillips Hue lights, Ecobee thermostat, and a August smart door lock. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. … ] Once it discovers the code, it will begin connecting lock. When the device locks and unlocks is not sufficient if you have more that one router! Same light within the Philips Hue and HomeKit app both are connected no problem offer into one package. The HomePod, all multiple times this article provides answers to some commonly asked questions about HomeKit. 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