Click the GET IT link in each item's catalogue record. Open the trunk of your vehicle and then get back in the vehicle and wait for a staff member to deliver your items. 3. Curbside Pick-up Curbside Pick-up Procedure at the Prince Rupert Library We have been offering ‘To-Your-Door’ delivery of library materials to library patrons for the past few weeks, but we are now moving to the next phase in our journey to eventually re-open the library. Library Staff on duty will fill the requests to the best of their ability. HathiTrust Emergency Temporary Access Service, Monday – Saturday: 10 am – 4 pm | Sunday: CLOSED. The patron name and phone number are a bit below the alias, so you can cut the holdslip off under the alias and attach just the top part to the bag of materials for identification. Curbside service is being offered Monday through Saturday 10 a.m.-4 p.m. Once you receive a holds pickup email, visit your library location and call the phone number listed on signs at the location. Curbside Pickup Procedures Curbside Pickup of Library Materials (updated 8/31/20) While the libraries are currently closed to the public, many libraries services are available such as contactless pickups. Procedure for Placing Holds for Curbside Pickup. How do I use curbside pickup? Patrons must wait for a notification, by email or phone, that their holds have arrived. If you have billed items or billed charges, please pay them using My Account on our website. In order to ensure the safety of staff and patrons, please follow the following procedures for curbside pickup: When you receive a notification that your holds are available, call the library where you scheduled your holds to be picked up. Contact patrons to schedule pickup. Ensure that items have been quarantined for 72 hours before check-in, then check in items that arrive via courier or are returned by patrons as usual. What are the Curbside pickup times? Follow signs to the designated pick-up area; All items will be bagged, checked out, and ready for … That’s our jam. Please, do not get out of your car or engage with staff (keep windows rolled up and have your library … At the top of the slip, under the Pull date (which is going to be the same for all items) there is a “Printed on” date so you can keep track of how long those items have been waiting (in the event no pickup was scheduled or pickup didn’t occur). Click on the “Name” heading to sort the review files by name, If there is no list for your library, submit a help desk ticket, Select the orange “Search Records” button, Select “Apply Saved Sort” from the bottom of the window, Select “Apply Saved List” from the bottom of the window, Select “Curbside Paging” from the “List Name” list–it’s near the bottom, or you can sort by clicking on the “List Name” heading, The list will print to the selected Standard Printer. Library staff must follow social distancing rules while in the library thus limiting the number of curbside pick up time slots due to limited staffing. If hold pickups must be scheduled, use one of the following options: Option 1: Contact patrons individually based on holds ready for pickup: Option 2: Use Sierra’s hold pickup notices and deliver to patrons: Libraries may allow returns in an enclosed receptacle. Submit a help desk ticket if you need help with... Paging: finding items to fill holds. All rights reserved. Procedure for Calling to Place Your Hold. Have a local procedure in place about whether or not to fill local holds with these materials. This will make it easier for the library whose patron has an active hold to fill the hold. Ring the bell at the teller window and give library staff your name and library card number (located on the back of your card). COVID-19: Updates on library services and operations. Patrons must wear proper face coverings during pickup. Curbside Pickup Hours . Choose any branch as the pick-up location. When you are notified that your holds are ready for pickup, visit your chosen branch within 7 days* to pick up your items. This service is available for current University of Toronto students, faculty, and staff. Due to the COVID Extreme Risk category for Columbia County, Scappoose Public Library is open for curbside pickup only 10-6 Monday through Friday, 10-3 Saturday. Submit a help desk ticket if you need help with a contact list. You will be asked for your library card number, the make/color of your vehicle or form of transportation, and to choose an available appointment time. Please wear a mask when you arrive, and follow these steps: Step 1: Enter … About web accessibility. app, by calling or emailing your library branch. If you have an alias field in the patron record, use, If you have the alias automatically generated at checkin, use, Print to email or physical printer and use this as your contact list, Schedule pickup. The health and safety of our staff and library users is our highest priority. If you need help placing holds, please contact the library. Curbside pickup is offered for hold materials at all three libraries along with curbside pickup of small print requests. Staff will check the shelves for your requested items and send you a message about any requested book(s) that are not available, Wait for a final e-mail notice with instructions about picking up your item(s). Filling non-local holds will become a requirement again! Curbside Service is available Monday - Thursday 9 a.m. to 6 p.m. and Friday 9 a.m. - 5:00 p.m. at the Decatur Public Library. 5. We thank you for your patience as we move through this process. 1 to renew your library card over the phone. Items available in HathiTrust are not eligible for Curbside. See also: Scan & Deliver Service. Libraries are essential. Libraries are a cornerstone of community health and wellness, whether that community is the general public, a school, or a campus. The day of your pick-up. Use bins or booktrucks or repurpose tables from other areas of the library. Hold expiration/pull dates will be no earlier than July 8, Sending notices via phone/TNS is not recommended if pickups must be scheduled. At that time you will schedule an appointment for pick up. Please call 780-929-2665 to make an appointment to pick up your hold. Your library’s list is based on a master list of holds that will be updated daily on the hour from 7a – 6p. Check these Curbside Pickup Service-related FAQs. Monday, Tuesday, Thursday, Friday: 9 am-4 pm. If you’re prompted to fill a hold for another library’s patron when checking in an item from your Curbside Paging list, it’s likely one of your patrons has a frozen hold (in the Bib-Level Holds list, the patron’s hold will have a date in the “Not Before” field). Clark House (in the village of Round Lake)- Curbside Service with Car . If you have returns, please place returns in the outside book drop before the pickup transaction. To make curbside pickup as safe as possible, we have implemented the following health & safety measures. To schedule an appointment, call the library at 508-278-8624 x100 or fill out this form to schedule your pickup appointment. Bolinas: Call 415-868-1171 when you are coming to the library during curbside hours. See Health & safety, Participating libraries | Hours | Requesting | Pickup & due dates | Health & safety | Curbside FAQs. Curbside Pickup Procedures To use curbside service, place your requests through your online borrower's account or by telephoning the Library during open hours. Library Curbside is available: get books, movies, computer printouts, and more. If you are not yet signed into LibrarySearch, you'll need to enter your UTORid to request it. Curbside pickup requests may be placed by telephone (585-359-7092) or email (henrietta.information@libraryweb.org). If you do, they’ll need to be checked out to the patron and the hold cancelled–Sierra will not automatically fill the hold with a Lucky Day or other non-holdable item. Hours and library locations can be found here. Best practice for sharing the video on your website or on Facebook is to post it with the written instructions above. Use the online form to submit a print request . Please remain in … Wednesday: 9 am-6 pm. You will receive an automated email message to acknowledge receipt of your request. Method of verifying identity when scheduling pickup, Transfer details: drop site for patron pick-up or into-the-trunk, Enter a search term (remember, “movies” and “books” are valid keyword search terms), Select the “Available Now” filter on the left side to expand it, Search results will be limited to titles available and holdable at the pickup library, Tip: to exclude ebooks and audiobooks, open the “Titles I can…” filter and select “Borrow and take home”, Select “Place a Hold” and verify your pickup library, Tip: Turn on “Active Filters” so subsequent searches retain limits, If you post this on Facebook, you might want to. If patron does not want to use curbside pickup, cancel the hold or leave the item(s) “on holdshelf”. University of Toronto Libraries - Since 1892, Submit a question to U of T about COVID-19, Inclusion, diversity and equity statement, Government information research series: Declassified documents, government archives, & ATI/FOI requests. When your hold request is filled by library staff, you will receive a notification that will provide you with a phone number to call library staff and schedule a pickup time. Most items should fill a hold for pickup at your library, but Sierra may prompt staff to do something else with the hold. The item will continue to appear on your Curbside Paging list unless/until the active hold is filled locally. Come on by during the curbside service hours for your pickup location. Returns will not be accepted during the curbside pickup transaction. 130 St. George St.,Toronto, ON, M5S 1A5Get Library Help Tell us about a web accessibility problem. Curbside Pickup and Appointments Home Curbside Pickup Procedure: Arrive at the Library during your prearranged time slot. Here’s the best way for patrons to find and request things they can pick up from a particular library: Here’s a “Requesting Local Materials Online” how-to video. Call the Billerica Public Library at 978-671-0948 ext. Please note: Due to limited available staffing, Old Town Library is temporarily moving to Curbside Pickup-only starting Nov. 6. Document your process and make sure all staff members know and understand the process. Select the review file starting with your library’s 2-letter code + Curbside Paging, ex: “GC Curbside Paging”. Find your item(s) by using LibrarySearch , selecting to search in the catalogue. Although the library is closed to the public, Prescott Public Library still processes an average of 684 checkouts a day and delivers items curbside to 225 people each day. Find ways to make use of Sierra to facilitate curbside pickup service from your library on this page. Pickup Procedure: When you arrive at the Main Library go to the pickup service drive-thru window located on the north side of the Main Library building (in the alley between the library and the library’s parking deck). You can continue to run your “XY Curbside Paging” list if you can only fill holds for local pickup. To ensure the safety of both staff members and employees, please stay in your vehicle and do not attempt to hand materials to the staff member. In those cases, check with the local patron to see if they want the item now. STEP 1: Place your holds (there is currently a hold limit of 10 items per card) using the library catalog at search.midhudsonlibraries.org or by calling us here at the library at (845) 331-0507, or by using the myLIBRO app available on the Apple App Store or Google Play Store or by visiting bit.ly/knglib_curbside. Here are instructions for changing your holdshelf slip print template selection in Sierra. Items will be held for pick up for 14 days from the time of your email pickup notice. When a patron calls to pick up their items, ask them for their pickup number and color/model of their car. COVID-19 self assessments: Anyone entering the library must show a 'green' Ucheck screen or self-assessment log (U of T News, Oct 26, 2020). There is a designated Curbside Pick-Up Only parking spot next to the staff entrance. Simply place holds on books, DVDs or any other library material by searching the catalog on the SLCL mobile app or at slcl.org. Why Curbside Pick Up at Your Library Isn’t Safe. Pick-Up Holds and Printouts Using Curbside Placing Holds. Just come to the library … Once at the library, please call the library and staff will bring items to … Appointments can be made by calling 877-3334 during curbside pickup hours or by emailing fallcreekpl@fallcreekpubliclibrary.org Please do not leave messages for appointment requests on our answering machine, instead call us during listed appointment hours. We strongly encourage you to place requests online. We will notify you via email or phone when your Curbside Pick Up order is ready. The Curbside Pickup Service does not include course reserves, government publications, journals, reference materials, or uncatalogued items. Pickups can be scheduled for these days and during these times in July: How To Use Curbside Pickup: Place Your Holds– Place your requested items on hold using your Library Account online, using the MyLibrary! Call 503-543-7123 to request items or request through our online catalog at the link below. “Requesting Local Materials Online” how-to video. If that matches their online account, give them a pickup number and tell them to telephone the library when they have arrived to pick up their items. Renewals are not applicable at this time. Contact patrons to schedule pickup. Pick Up Your Items– Arrive at the library to pick up your items. Can I use Curbside Pickup if my library card is expired? 6. If you do not know your account password, call the Library and we can assist you. 1) Place holds on all the awesome material you would like to borrow at www.beaumontlibrary.com or at www.tracpac.ab.ca. We want to help. Pick ups must be scheduled. 3 and let … Those notices do not relay information to patrons about scheduling pickup, Submit a help desk ticket if you’ll be sending hold pickup notices from Sierra and want to adjust the text that appears on pickup notices, You’ll have to schedule pickup separately. Monday through Satu rday: 10: 00AM-1:00PM ; Tuesdays: 4:00-7:00PM; Saturdays: 2:00 - 4:00PM; You do NOT need an appointment. If your patron wants their hold to remain frozen, check in the item and “do not fulfill hold” for the non-local patron. Yes! 5. Curbside Pickup Procedures Holdshelf items left during closure. No patron/library staff face to face interaction. When greeted by a staff member, indicate that you are picking up holds that are ready. Library Elf notices had been suspended, but will be delivered again beginning Thursday, August 6. 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