extended warranty with registration. (De)mounting and/or (de)installation, and labor costs are excluded from warranty, as well as broken materials, batteries and replaceable bulbs. Image Credit: Philips . 4. 3 Year Warranty. For the full Hue experience purchase the Philips Hue Hub (sold separately). Shop Philips Hue White Ambiance E12 Wi-Fi Smart LED Decorative Candle Bulb White at Best Buy. Let Philips Hue enlighten you with the 60W Equivalent A19 White and Color Ambiance Light Bulb. Chat now (opens in new window) or call 1800 92 38 98. Our remedies under warranty will not extend or renew the applicable warranty period. LED Warranty Information. The product ships with all relevant accessories, a 90-day warranty, and may arrive in a generic box. If you're still having problems with the bulb, it may be time to contact Philips. Your statutory rights arising from applicable law are not affected by this voluntarily provided manufacturer’s warranty. If your Philips Hue bulbs still turn on by themselves, contact Philips to ask if the company will replace them for free. Easily expand your lighting system with up to 12 accessories per system (sold separately), such as a hue tap or hue motion sensor. To inquire service within the warranty period, please contact your dealer or the Philips Consumer Care center. - The defect is caused by abuse of the product or by environmental conditions that are not in conformance with the user manual of the product. Some LED bulbs qualify for an extended warranty with registration. If you require service but you lost your proof-of-purchase or the retailer is unknown to Philips (e.g. To the maximum extent permitted by applicable law, this policy states the entire liability of us in connection with defective or non-conforming products. - To third party applications used on- or with your products. You are now visiting the Philips lighting website. From sunrise to sunset, the Philips Hue White Ambiance E12 6W Equivalent Dimmable LED Smart Bulb changes how you light your moments at home. Tap the light bulb icon on the bottom-left corner. you lost your proof-of-purchase or the retailer is unknown to Philips (e.g. This document only applies to consumer products. The warranty does not cover consequential damages (including but not limited to loss of data or loss of income), nor compensation for activities done by yourself, such as regular maintenance, installing firmware updates or saving or restoring data. In order to be entitled to make a valid claim under warranty, you must present to us (or our representative) on request an adequate receipt of your purchase and the defect product for analysis. The 1st Gen has a life span of 15,000 hours life time. This Philips Hue white LED 100W equivalent dimmable bulb was easy to set up using the HUE App. Control it from the Hue app on your smart device. Throughout the years, Philips has expanded its bulb line up to include an array of different Hue lights and bulb types. © Koninklijke Philips N.V., 2004 - 2021. LED Warranty Information. Philips Hue offers a wide range of smart light bulbs, lamps, fixtures and accessories. The warranty excludes, or does not apply if: - The proof-of-purchase has been altered in any way or is made illegible. Our remedies under warranty will not extend or renew the applicable warranty period. This is Philips’ most basic Hue LED bulb type. Philips cannot be held responsible for powering failures due to improper voltage supply to the appliance. Philips Hue is niet zomaar een slimme lamp, het is een slim verlichtingssysteem. The model number, the serial number or production date code (if available) can be found in the battery compartment or on the back or bottom of the product. Warranty document for Personal Care, Mother & Child Care, Household Products & Health Products, Warranty policy for Philips TV, Monitors, Phones, Projectors, Audio-, Video-, Fax-, Dictation products and Automotive Mobility accessories and Lamps, This document only applies to consumer products. If you require service for products without production date or serial number on the product a valid proof-of-purchase is required. Thank you for purchasing this Philips product, we highly appreciate your choice for the Philips brand and wish you lots of pleasure using your new purchased product. The Philips Hue White & Color Ambiance A19 Bluetooth LED Bulb provides easy and smart lighting. a seller on an on-line auction channel), the warranty period shall be deemed to have started three months from the date of manufacture indicated on the product or derived from the serial number. Philips HUE lampen (of een ander ZigBee SmarkLink product) die nog nooit eerder met een Hue Bridge of afstandsbediening zijn gekoppeld, kunnen normaal gesproken automatisch worden gevonden. TV cable, satellite or internet), faults on the subscriber's or the correspondent's line, local network fault (cabling, file server, user's line) and faults in the transmission network (interference, scrambling, faults or poor network quality). - The product does not function properly due to problems with access to, or connection with service providers, such as interruptions in the access networks (e.g. Use Philips Hue throughout your day whether you are getting up in the morning or looking to unwind at night. Get help buying. The following table shows the warranty period for various product categories: *Philips Sonicare PowerUp Toothbrushes carry 12 months warranty (check your user manual). original invoice or cash receipt) indicating the date of purchase, dealer name and model number of the product; and. View ballast guide. Each kit contains 3 PHILIPS Hue White and Color ambiance a19 60W LED Smart bulbs (able to fit most lamps, overhead lights, and 4-Inch recessed cans ) PHILIPS Hue bridge that can reliably control up to 50 hue lights without slowing your Wi-Fi one smart button with mounting plates Country of origin: Mexico › See more product details - The product does not function properly because it was not originally designed, manufactured or approved for use in the country where you use the product, which might occur when you imported the product. Your Philips Hue Bulbs Flicker or Buzz. The warranty period in the Canada for the product categories mentioned in the heading of this document is, Automotive car lamps (are “wear and tear” products, so the legal warranty period does not apply). If you want a smart bulb that is extraordinarily bright, I would recommend the LIFX A19 with 1,100 lumen (Amazon) . Support. Philips Hue white and color ambiance bulbs have a reported life span and can last can last up to 15 years or 15,000 hours, which ever comes first. Suggestions. Hue … A localized version is available for you. If you require service but. 4 years ago. The generation 3 light bulb on the other hand gives you up to 25,000 hours of richer colors which is an equivalent of 6 hours a day going up to 12 years, this shows that the generation 3 bulb is a more durable Philips Hue light bulb for anybody looking for a long lasting bulb. Find low everyday prices and buy online for delivery or in-store pick-up. - Normal wear and tear, or replacement of by their nature consumable parts (e.g. … Replace Your Philips Hue Bulb Under Warranty. To obtain service within the warranty period, please contact your dealer or the Philips Consumer Care center. Hue lampen. Philips Hue White Outdoor PAR38 13W Smart Bulbs (Philips Hue Hub required), 2 White PAR38 LED Smart Bulbs, Works with Alexa, Apple HomeKit and Google Assistant 4.7 out of 5 stars 866 $49.97 The warranty begins on the date of purchase and expires at the end of the period indicated above. Philips warrants its products for a specific period of time after the date of purchase. Home Luminaires Warranty Policy. We still offer a warranty period as follows: Warranty is 2 years or 30 000 Miles whichever is shorter, Standard Halogen, Hiper and Signaling lamps, Warranty is 1 year or 15 000 Miles whichever is shorter, Warranty is 3 months or 3 750 Miles whichever is shorter. From sunrise to sunset, the Philips Hue White Ambiance E12 40-Watt Equivalent Dimmable LED Smart Bulb changes how you light your moments at home. If you require service for products without production date or serial number on the product a valid proof-of-purchase is required. For some product categories a partner company of Philips is the warrantor of the product; please check the documentation supplied with your product. Where a repair is not possible or not commercially viable, Philips may replace the product with a new or refurbished product of similar functionality. Philips Hue 3rd Gen Bulb Lifespan. To check the warranty policy, period and terms for your product, please choose between the below categories. There are currently no items in your shopping cart. If available, you can find the addresses of the service centers on this website. The warranty period in the Canada for the product categories mentioned in the heading of this document is 12 months, except for the following product categories: Selected products Philips Hue White Ambiance 2-Pack BR30 LED Smart Bulbs, Bluetooth & Zigbee Compatible (Hue Hub Optional), Recessed Cans/Downlights, Works with Alexa & Google Assistant – A Certified for Humans Device - - Amazon.com The Lion King with Philips Hue Sync and the gradient strip is amazing. Whether it’s for your living room, your kitchen, your bathroom or your back-yard, Philips Hue has the perfect light. For the full Hue experience purchase the Philips Hue Hub (sold separately). - The model number, serial number or production date code on the product has been altered, removed or made illegible. Deze slimme en energiezuinige LED-lampen zijn … To obtain service within the warranty period please contact the consumer contact center via one of the contact methods indicated on this web site. Different Philips Hue Bulb Types & Devices. To be precise, a normal Philips Hue bulb can last for 15000 hours. Philips Hue Account. The Lion King with Philips Hue Sync and the gradient strip is amazing. If this device does not conform to the warranty, Signify will send you, at its … The product ships with all relevant accessories, a 90-day warranty, and may arrive in a generic box. Philips Hue support. vacuum cleaner bags, or filter cartridges. 99 I had a bulb stop working on me and I called Philips and they want me to send my bulb in. Tenzij ze geleverd zijn met een Hue afstandsbediening. Easy to set up and simple to control, you’ll be able to schedule your lights’ on and off times, change colours and create the perfect atmosphere for entertaining, reading or relaxing, all from anywhere using your smart device. Philips products are designed and manufactured to the highest standards and deliver high-quality performance, ease of use and ease of installation. Are you looking for support relating your Philips Hue products or Apps? Philips Hue White contains the same features and benefits of Philips Hue but is designed for those interested in the white light palette only. Use the Philips Hue app to set any shade of white light, from cool energizing daylight to relaxing warm white light. Price Match Guarantee. The warranty does not cover for the losses consequent in nature, including but not limited to loss of data or loss of business. If that happens to your bulbs, it's usually because you connected them to a dimmer switch. A valid proof of purchase (POP) is required. Just install the Hue bulbs, download the Philips Hue app, and sync them with the Hue Hub (sold separately), and you'll have complete control of your lamps and lighting fixtures. This box includes one Philips hue white ambiance a19 60-watt equivalent light bulb, Philips hue smart dimmer switch, manual, and two-year warranty. All of the Hue White bulbs shine with a warm white light. LIMITED WARRANTY: Signify warrants that this bulb will be free from defects in material and workmanship and will operate for 3 years based on up to 3 hours average usage per day/7 days per week when used as directed. Look up your warranty. White and Color Ambiance Bulbs Get help buying. Your Philips Hue Bulbs Flicker or Buzz. Certain exclusions apply to the warranty. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. ©2018-2021 Signify Holding. Philips offers a two-year warranty for any Hue bulbs you bought directly from an authorized retailer. Some Philips Hue bulbs also work via Bluetooth, so while the Hue Bridge is not required, you’ll need it to unlock all of the smart features available with Hue lights. This refurbished product is tested and certified to look and work like new. All it takes is an easy wireless connection with your existing Philips Hue bridge. Philips Hue White LED Smart Light Bulb Starter Kit, 3 A19 Smart Bulbs & 1 Hue Hub, (Works with Alexa, Apple HomeKit, and Google Assistant) 4.7 out of 5 stars 1,472 $79.99 Pair your Philips Hue Bridge with the Oomi Cube and you'll be able to control your Hue bulbs from the Oomi app. View dimmer compatibility. Philips Hue is not just a smart bulb, it's a smart lighting system. The warranty period starts on the date of purchase as stated on your proof-of-purchase and expires at the end of the period indicated in the section “Warranty period” below. - The product serial number or production date code as specified on the product. Includes 4 A19 HUE LED bulb. With wireless control on your smartphone or tablet, choose the perfect light setting for any mood or activity such … Defects due to faulty materials and workmanship will be repaired or replaced at the expense of Philips, as long as a valid proof of purchase is provided within the qualifying period. Brands. 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