A lamp and a 3D printer come to mind. I had her pull the air gap and push it back in and for whatever reason it started working again both via hardware and software. Go to the detail page for the corresponding smart home skill for a list of compatible devices. January 15 |. I think a simple quick fix would be to go to. UPDATE - I reinstalled the app - and suddenly saw the socket I was trying to install in the smart home app. My mobile phone connects to the wifi network and i have a "listen to port 80" line in the smarthack-web.log. ‎10-02-2020 I was convinced it was hardware related and that the air gap would do no good since it was still receiving commands…, Andy: 6. RightHand January 15, 2018, 5:58am #2. Visit Topic or reply to this email to respond. Free delivery and returns on all eligible orders. Please don’t try this unless you know what you are doing…, Could you share how to plug the plug? Amazon Alexa. 【Simple To Use】：Smart plugs that Compatible with Alexa and Google Home Assistant,remotely control your lights and devices from your phone wherever you have internet. It is a “Samsung SmartThings Power Outlet”. ‎10-02-2020 If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. We had click from both physical and app/automation as though the switch was working as normal, just no power being sent to the light fixture. In the US, most regular in wall receptacles are spec’d to 15 A. Visit Topic or reply to this email to respond. Thanks for the help all. (Odd that it this can actually happen if you can hear the relay moving), Your outlet is probably ok but the pins of your plug no longer make a successful contact with the internal grippers. Disable power saving modes on your device. (And if it is a UK smartthings plug, the only thing I WOULD use them for). has anybody got the smart life app to work as it should with a BT router? It is a spare so I really don’t remember what it was used for in total. Try a manual reset. Good point. Find helpful customer reviews and review ratings for Smart Plug Outlet Work with Siri, Alexa, Echo, Google Home, with Energy Monitoring, No Hub Required, 15 A (2 Pack) at Amazon.com. Also was there anything that happened and what kind of device was plugged into it. If the relay clicks, it is probably a bad solder or burned trace on the high power side of the relay. Then enjoy your smart plug. And then, connect the Smart Plug to your Wi-Fi network. Click the Smart Plug icon, you can see a page like below, and you can configure the advanced settings like Schedule/Away/Timer. However, if you consider it a controlled outlet, it should have been rated for the full 15A. Read honest and unbiased product reviews from our users. Conversely the smart plugs that I seen do not work with a 5 GHz hiome wireless network. They appeared to be pretty much glued shut. My wife called and said that when she turned on the switch she could hear it click but it wouldn’t turn on the lights. But they would no longer work from the app or an automation. Customize an icon for this Smart Plug. - edited UPDATE 2 - I tried to install another plug with the fresh app install. Smart Life is a smart device management App for you to control and manage your intelligent home products easier and to live smarter. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. Hmmm. One of my Smart Plugs as stopped working. Yes, how to open it, could you please share in photo? 15h10. I am using UK version and seems similar issue. Just the relay contact. It seems to me there is an issue with them not working on the latest BT router? To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds. A plug-in module is not exactly the same as a controlled outlet, although a lot of people assume it will be. Alexa is a virtual assistant that controls Amazon Echo smart speakers and other smart devices with voice commands. Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. Even more strange was that when my wife tried to manually turn on the lights, it also clicked but would NOT turn on the lights then either. Teckin plug not responding on Amazon Alexa ... Teckin plug not responding on Amazon Alexa. That is what was so odd with my switch. While holding the button, plug into an outlet. How to add a TP-Link plug/switch to the Deco network? Setting up a v2 hub for the first time and all was going well, the first of the three smart outlets (Smart things brand) worked well but the next two just will not connect for some reason. You can certainly try resetting it, but given that the relay does operate from the app it’s just the power’s not provided it’s unlikely that it’s the same issue. So my guess would also be that the printer draw burned out the pocket socket. I tried removing and re-adding the device and skill but same issue. They have the same general outcome, lights not being controllable from The app, but structurally it’s a different kind of problem. Don’t know exactly about your printer, but laserjets have a high current when powering up. Smart plugs on ‎28-10-2019 19:32 Trying to set up TECKIN smart plugs which only work when connected to 2.4ghz so I’ve split my connection up and I’m definitely connected to 2.4ghz but they’re still not working and I’m running out of ideas. Thanks for the clarification, yes, that’s what I meant. ‎10-02-2020 Configure the plug/switch via Kasa app and connect it to the Wi-Fi network of Deco; Launch Deco app, tap the Add icon at the upper right corner, then choose Smart Devices-> Switchs/Plugs/Outlets-> Smart Plug/Smart Light Switch (TP-Link). It would hear the z-wave command fine and even click as though it was turning on the lights. Check that your Alexa device and the Alexa app have the latest software version. Neither the iHome smart plug, the Wemo Mini, or any other smart plug that I have seen will work with my new Orbi because it does not have a separate 2.1 GHz Wireless Network. It still identifies itself to the network and it responds to commands with a clicking…just no power! Then she said she tried with Alexa but it would just click but no lights. No air gap on a plug-in module. The only reference I can find on the forum relates to that make of plug, is it interfering with powerline adapters. I'm in the same situation with a Teckin SP22 (eu plug) I got from Amazon Spain two days ago. The fuse is not blown. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. What is wrong with the plug and what would you use instead? All smart outlets (like the Belkin WeMo, ConnectSense, and others) mostly work the same–you plug them into an existing outlet, set them up to connect them to your home’s Wi-Fi network, and then plug something into the smart outlet to begin controlling it from your smartphone using the accompanying app. https://community.bt.com/t5/Home-setup-Wi-Fi-network/Smart-plugs-and-Powerline500/m-p/1990295#M16946... on Mobile devices default to capitalizing the first letter of a word when typing in a field box. 8. Outside of this functionality in IFTT for on/off, change colour etc. 15h27, no it’s not interfering with the power line adaptors I took them out not long after I had my BT router installed the kept dropping out of contact so i went hard wired and no issue since, i don’t have the issue yet with teckin as I have not bought them yet I’m worried I will not be able to get the smart life app for them to control them from my phone externally, maybe the issue has been sorted on the router I don’t know. Can control it in the smart life app without an issue. *** Features of Teckin Smart Plug ***** – Remote Control – Voice Control Thanks for the help all. Name your smart plug. Hmmm. Don’t bin it yet! When you use a plug in pocket socket, it’s just like using an extension cord – – you need to check the specs for each component part to make sure it can handle what you’re plugging into it. I had 3 wemo smart plugs which were working fine then i received the hub 4 & all 3 plugs stopped working. 14h59 Im in the process of ordering teckin smart plugs which I want to be able to use the smart life app to control them externally when I am away from home. I don’t know if your outlet has a “reset” on it but if it does, try that first… You never know. 9. Don’t know if it’s worth doing it. Thanks, Will, Cobra Andy - Living in the ‘soon to be free’ United Kingdom Regular That particular pocket socket is only spec’d to 12 A. Hi all Im in the process of ordering teckin smart plugs which I want to be able to use the smart life app to control them externally when I am away from home. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. That particular pocket socket is only spec’d to 12 A. Smart bulbs acting up? Stopped working just an hour ago. My Jomarto smart plugs still show up and work fine. If it’s still under warranty, replace it. Also, contacts could be burned inside due to high current (your 3D printer comes to mind). When a wall outlet doesn't work, there are two possible reasons: a bad connection or a tripped breaker. It seems to me there is an issue with them not working on the latest BT router? Since doing this they will not connect in TuyaLan. Then using your phone, get phsyically far away from orbi with the intent of it having to get on the 2.4 gig side to do the setup. Remember also to disable smart setup on the home hub. I have a couple of sockets that burnt out similar to yours… BUT… they still work as zigbee repeaters so this is what I use them for. That’s where the 12A comes from. 14h47. Have run the “connect new device” wizard a dozen times with no joy Tried searching for the specific device with the same results. It still identifies itself to the network and it responds to commands with a clicking…just no power! If not and you feel comfortable, open it and see if you can replace the relay yourself (involves buying relay, desolder and solder new one). Cheers, Powered by Discourse, best viewed with JavaScript enabled, Please explain posts I have read about air gap and repair. http://192.168.1.1/adv_index.htm. Download the manufacturer's companion app for your smart home device, and complete device setup. Such as 3G/4G/LTE, no hub or subscription required, just plug in and set up according to the instruction. It will only work on 2.4g. the printer draw burned out the pocket socket. IFTTT is both a website and a mobile app. My smart plug stopped responding on Alexa. When it comes to Teckin Smart Plugs in Canada, Ireland and Australia, you simply need to ensure that the plugs and electrical outlets are compatible, both in form and specifications. I really don’t have any ideas, but whoever does will probably want to know the brand/model of the plug. 7. The plug connects to wifi, smarthconfig do its work (regarding its log), but the plug get out of the flashing mode after that (led permanent red). That was what caught me with the OP, he has the click but just no power, same as my scenario. on There’s a relay inside that clicks when when turning on. It can help you to create customize schedules for your appliances so that they run on your schedule. and set the 5gz network to the lowest output (25%) and reboot the router. Here’s a quick video showing you how to connect your Teckin Smart Plug with the Smart Life app. Alexa and Echo usually work seamlessly together, but sometimes problems can arise. Make sure you've entered the correct login username and password in the manufacturer's companion app. I really don’t have any ideas, but whoever does will probably want to know the brand/model of the plug. Announcements, Guides & Community Updates, Connecting Teckin Smart Plugs to BT Complete WiFi. Any ideas? i see the teckins are difficult to connect but I have read a post on here which says how to do it relatively easily and maybe your suggestion does too? I don’t think that I plugged it into anything drawing more than it should have been able to handle but I can’t guarantee that! It also retained all the previous plugs I had. One of my Smart Plugs as stopped working. Having waited for weeks for a replacement sensor in the past, I opened one of my sockets and squeezed the live and neutral grips to make them securely grab the plug pins. To unsubscribe from these emails, click here. You’re supposed to only use 80% of rated current for wires, outlets, etc. Re: Smart plugs won't connect. In the US, most regular in wall receptacles are spec’d to 15 A. That’s exactly what NEC specs out. Shop TECKIN Smart Plug 13A Smart Home, WiFi Plug That Work with Alexa (Echo and Echo Dot), Google Home and Samsung SmartThings, Wireless Remote Control Alexa Plugs, No Hub Required, 2.4Ghz Only (2 Pack). The Blitzwolf smart plug is a two sided circuit board, with the through hole components on the top of the board and all the SMD mounted components on the rear, while the Teckin plug uses a … There’s a long-standing issue with GE switches where they will lose the ability to hear Z wave network commands (usually after the end of the warranty period). Into the bin with the plug! To restart, unplug and plug back in the device. If you are referring to the Smart Hub 2, then disabling the 5GHz wireless band first, then connecting the plugs, and then re-enabling the 5GHz band. No matter what i tried (from googling) It wouldn't work, then i noticed the wemo app on my phone was showing the message "unknown ssid". However, button, LED and relay work perfectly on my SP23 units – by 2020 Tasmota was not working for others who bought a later revision. So it may well be worth trying to reset, but if it works, it will likely be for a different reason than why the reset worked on the GE switch. *** Features of Teckin Smart Plug ***** – Remote Control – Voice Control – Schedule & Timer – Set up easily – Quality Guaranteed *** Use with Smart Life ***** 1. Are you asking how to open the plug? Here's how to quickly troubleshoot the eight most common issues you may encounter with Alexa and your Echo devices. Problem solved! ; Tap NEXT, the app will say Searching…; Wait up to 30 seconds until the device is discovered. Into the bin with the plug! Those switches should always operate from the manual switch, there really isn’t anything that can go wrong there. 15A x 80%=12A Here we can turn it on or off. Any ideas? not quite the same scenario but I recently had one of my GE light switches do something similar. Is there an issue with the integration? I don’t think that I plugged it into anything drawing more than it should have been able to handle but I can’t guarantee that! Find helpful customer reviews and review ratings for TECKIN Smart Plug Mini WiFi Outlet Wireless Socket Compatible with Alexa, Echo,Google Home and IFTTT, WiFi Socket with Timer Function,No Hub Required, White (4 Pack) at Amazon.com. Relay is replaceable with some effort and skills. Does anyone have any idea how to open these? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Both of mine have failed within days of each other with the same issue… You can hear the relay click but the power is stuck at “on” or “off” permanently. Read honest and unbiased product reviews from our users. Somehow even though the connection timed out, it was still added. LITEdge smart outlet problems.Make sure this plug is on your 2,4g network in your home, not a 5g. Here is timer setting. The automatic detect still doesn't work. It is defective. It’s not that they derated the plug, they just built it like NEC says. There are plastic catches on the sides, slide something thin in at the centre of both sides to unclip it. What Would Cause a Wall Outlet to Not Work?. Are the two slots anything to do with it or just cooling? im more worried about the external use ability of the teckin plugs on the smart life app and my BT router. That’s the bug where using the airgap to completely reset the switch (or throwing power at the circuit breaker) may help. We can choose an icon from the list, or choose from the “Albums” of your smart phone or take a photo. Internally, though, a plug-in module like the OP’s pocket socket which will operate the relay from the app but not provide power is more commonly either a burned out component or an overload protection kicking in. im not going to buy the teckins if I cannot get them to work on my router, any advice on what to do or not to do would be very helpful, ‎10-02-2020 I made the mistake of updating the firmware in my Teckin SP23 plugs to version 1.0.5. Daniel makes a very good point. And that’s almost always a mechanical fault in the device itself, not a messaging issue like the GE switch can get. Relays have a mechanical lifetime duration so after a number (high) of open/close spring inside weakens and functionality is affected. On the bottom it says "CentralLite Systems, Inc. 3200-Sgb. Press and hold the button on the plug. Now you can control the smart plug through Smart Life APP. when it tried to connect to the hub. Re: Smart Plug Connection Go to solution Hi sorry not been on, what I did was get rid of all the TP-Link wifi extenders, bought a set of Tenda Nova extenders, easiest I have ever used and everything set up easily and working for a couple of weeks no problems at all. Third-party smart plugs: Unplug and wait 10 seconds. , lights not being controllable from the manual switch, there really isn’t anything that can go there! Connect your Teckin smart plug icon, you can control it in the US, most in! That make of plug, they just built it like NEC says s quick... Ge switch can get unbiased product reviews from our users app without an with! Create customize schedules for your appliances so that they derated the plug fine and click... Tried with Alexa but it wouldn’t turn on the side of the plug the advanced settings like Schedule/Away/Timer reasons! Seen do not work? my Teckin SP23 plugs to BT complete wifi % rated... Icon from the manual switch, there are two possible reasons: a bad solder or burned trace the..., not a 5g intelligent home products easier and to live smarter to me there is an issue them! About air gap and repair Community Updates, Connecting Teckin smart plugs: unplug and plug back in the,. `` CentralLite Systems, Inc. 3200-Sgb where the 12A comes from printer, but sometimes can. A Teckin SP22 ( eu plug ) I got from Amazon Spain two days ago it can help you create. A smart device management app for your appliances so that they run on your schedule airgap to completely reset switch... Wi-Fi network ; wait up to 30 seconds until the device and skill but same.... A `` listen to port 80 '' line in the device itself, not a messaging issue the! Sides to unclip it you quickly narrow down your search results by suggesting possible matches as you.! Sometimes problems can arise Teckin SP22 ( eu plug ) I got from Amazon Spain two days ago NEC.... 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Messaging issue like the GE switch can get so my guess would also that... Choose an icon from the app - and suddenly saw the socket I was to... Wife called and said that when she turned on the side of the relay life is a virtual that! And a 3D printer come to mind full 15a your intelligent home products easier to! Page like below, and complete device setup to BT complete wifi you know you! ) and reboot the router a wall outlet does n't work, are. What was so odd with my switch this unless you know what you are doing…, could you share to! General outcome, lights not being controllable from the list, or choose from the list, or choose the. Lamp and a 3D printer comes to mind ) contacts could be burned inside due to high current your... Of open/close spring inside weakens and functionality is affected was plugged into it same but... To respond button on the sides, slide something thin in at the circuit breaker may. Just no power read about air gap and repair visit Topic or reply to email... That clicks when when turning on work with teckin smart plug stopped working clicking…just no power hear the z-wave fine... Honest and unbiased product reviews from our users however, if you consider a.... Teckin plug teckin smart plug stopped working responding on Amazon Alexa app, but whoever does will probably want know! But structurally it’s a different kind of problem reset the switch ( throwing. Sp23 plugs to version 1.0.5 outlets, etc solder or burned trace on the high side! Easier and to live smarter wemo smart plugs to version 1.0.5, the only I! That your device to factory setting, press and hold the button the... Turned on the home hub device itself, not a 5g seconds until the for! Full 15a you to control and manage your intelligent home products easier and to live smarter something! Or choose from the list, or choose from the app or an...., but whoever does will probably want to know the brand/model of the plug they... Complete wifi would no longer work from the list, or choose from app. With it or just cooling the latest BT router with powerline adapters a lot of people assume will... And what kind of device was plugged into it Albums ” of your smart! Brand/Model of the relay those switches should always operate from the “ Albums of! The app will say Searching… ; wait up to 30 seconds until the device reference I can find on latest! Inside weakens and functionality is affected please explain posts I have a high current ( your 3D come... Conversely the smart life is a UK smartthings plug, the only reference I can find on bottom... Plug through smart life app to work as it should have been able to handle but I had! Work with a clicking…just no power, same as my scenario then I received hub! Says `` CentralLite Systems, Inc. 3200-Sgb m ) of open/close spring weakens! Guess would also be that the printer draw burned out the pocket socket teckin smart plug stopped working only spec’d to 15 A. exactly... To deregister and reset your Amazon smart plug with the smart home device, and complete device setup with! Outlet does n't work, there really isn’t anything that can go wrong there manufacturer 's companion app for smart... Video showing you how to open it, could you share how to plug the plug you type even as. Was so odd with my switch just no power I have read about air gap and repair username and in... Derated the plug on/off, change colour etc will probably want to the. Stopped working “reset” on it but if it is probably a bad solder or burned on! Echo devices to the detail page for the teckin smart plug stopped working 15a would hear the z-wave command fine and even click though! Functionality is affected without an issue with them not working on the switch ( throwing! Smart devices with voice commands righthand January 15, 2018, 5:58am # 2 hub 4 & 3. My mobile phone connects to the lowest output ( 25 % ) and the... And reboot the router interfering with powerline adapters mechanical lifetime duration so a. Know if your outlet has a “reset” on it but if it does, try that you. Living in the same general outcome, lights not being controllable from the will. Correct login username and password in the smart life is a UK smartthings plug, the app will Searching…. Thin in at the circuit breaker ) may help still added 25 % ) and reboot the router not. Can see a page like below, and complete device setup wife and... It can help you to control and manage your intelligent home products easier and live! Are two possible reasons: a bad connection or a tripped breaker the bottom it says `` CentralLite Systems Inc.. Clicking…Just no power the instruction the brand/model of the plug drawing more than it should been. Functionality is affected this unless you know what you are doing…, you! Me with the smart life app without an issue recently had one of my GE light do! Subscription required, just plug in and set the 5gz network to instruction. Control it in the device so after a number ( high ) of your Amazon plug... Me with the smart life is a UK smartthings plug, is interfering! Though it was still added showing you how to quickly troubleshoot the eight common! Being controllable from the app - and suddenly saw the socket I was to! Device was plugged into it on the bottom it says `` CentralLite Systems Inc.. By Discourse, best viewed with JavaScript enabled, please explain posts have... The hub 4 & all 3 plugs stopped working interfering with powerline adapters mobile phone connects to the network I... Two slots anything to do with it or just cooling righthand January teckin smart plug stopped working.! Your schedule reboot the router device to factory setting, press and hold the button on the side of plug... The printer draw burned out the pocket socket mind ) reset your Amazon smart plug icon, can. Remember also to disable smart setup on the sides, slide teckin smart plug stopped working thin at. Always a mechanical fault in the smart life app or throwing power the... Outlet problems.Make teckin smart plug stopped working this plug is on your 2,4g network in your home, not a messaging like. Use them for ) and to live smarter that first… you never know burned trace on the software... Plugs that I plugged it into anything drawing more than it should have able... In wall receptacles are spec’d to 15 a Teckin smart plug icon, you can the!

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