The newer version of the Protect can set off visual "alarms" using Philips Hue lights. Network Diagram: http://imgur.com/VJPfatn. If you want to add a new bulb without a Hue Bridge, install the bulb and switch it on, then bring the Dimmer Switch close to it and press and hold the On button. Required fields are marked *. However, as Philips Hue bulbs use the Zigbee wireless protocol, you can get some issues with it, including the Hue lights unreachable error, with the bulbs not displaying properly in the app. Go to support. Like Wifi, it has a number of channels, and if your wifi router and your Zigbee hub have overlapping channels, they can interfere with each other. anyway, try spacing your router and hub by 6 feet and see what happens. You can fix this problem by switching on all the bulbs and resetting your brightness level. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. My understanding — and I may be wrong — is that each Zigbee controller (the Hue hub, in this case) manages its own Zigbee mesh. Any root cause for this issue or suggestions to fix? The Hue lights have always been very slow to respond. $119.99 at Best Buy. Hue Bridge required for Echo (1st Gen) and Echo Dot (1st Gen) devices. All are controlled by wifi and the Google Home app. View entire discussion (8 comments) More posts from the Hue community 424 All of my Hue Motion Sensors would also stop responding. So I concluded there was interference caused by the wifi signals from my router during heavy internet traffic. When we moved house recently, though, my previously-faultless Hue system seemed to become a bit less reliable. Your lights meet your music. Philips Hue Wireless Dimming Kit. They shipped me a new bridge free of charge, I'll report back my results when I have a chance to get it installed (seems that it will be an arduous process). With the light in question powered on, hold the Dimmer Switch close to it and hold down the On and Off buttons together for 10 seconds or so. Philips Hue. If a bulb or multiple bulbs are unreachable and I cannot turn them off and on or dim them in the hue app, oddly in every case I am able to toggle them off and on successfully by using the whole room toggle. And when I looked, sure enough, my Wifi router was on channel 11 and my Hue hub was on a Zigbee channel that was rather too close for comfort. I have also rebooted my router as well as the Hue bridge device, in addition to cutting power to all of the light fixtures for 5-10 seconds. The Philips Hue only offers control over three colors and does not provide sufficient light â severely limiting its ability deliver the health benefits of natural light. Based on the information at the metageek "ZigBee and WiFi Coexistence" article I linked previously, this should effectively be how things are set up right now on my network as far as spectrums go. Phillips Hue Gen 2 Bridge, 35 lights, 6 sensors, 2 switches (Confirmed I am under 100 rules), It would be rare for homekit to not have issues. Admittedly, we have rather more bulbs now (33 and counting), but that’s nowhere close to the limit it can handle. Channel 1 of the wi-fi spectrum is completely unoccupied in my house, and although there is a single wireless network outside of my home that I can see from one of my devices, it is on channel 6 and is such a weak signal that I would almost consider it not an issue. Bulbs can also be reset if you have an official Philips Hue Dimmer Switch at home. By going into the Hue app and looking at the settings for my Bridge, I was able to change the Zigbee channel to number 15, and things are going a lot more swimmingly now! And that’s before you start using services that also have to recognise your speech! I've had the same thing happening with my system (Gen 2 bridge, 25 lights, 2 light strips, no sensors, no switches) responded to someone else here with suggestions, but mine just started flaking out pretty bad so I reached out to Philips technical support team. Disable the Philips hue skill and later reactivate it with the use of Alexa app. I found this useful diagram online (apologies for not knowing its creator): ‘802.11b/g’, in case you don’t know it, is part of the technical standard popularly known as Wifi, so the green labels show Wifi channels, and the blue bars show Zigbee. With channel 6 of the wi-fi spectrum being occupied by Router 2 (Basement), and channel 11 of the wi-fi spectrum being occupied by Wireless Router/AP. One thing to note is that often individual light controls in the hue app are unresponsive just like with Google home, but the common denominator is that the global on off or the whole room on off always works, which means some level of communication is occurring. Each Hue Dimmer Switch can support up to 10 bulbs. Philips Hue lights can also be set up and managed in the Google Wifi app. 1 Philips Hue Bluetooth smart lights work with all Echo smart speakers/displays. Wireless Spectrum Diagram: http://imgur.com/Gv5sf7r. I have a few 2.4GHz-only devices, and/or devices that need the additional penetration through walls, structures, etc that I need the 2.4GHz spectrum for. I’m fortunate enough to own both of them, and I would add the Honeywell Evohome heating system (though one of my friends has had a few complications with an unusually large installation). 4. It probably does have a lot of accumulated junk on there…. I designed it this way so that the hue bridge and the Wireless Router/AP devices which are in close proximity to one another are the furthest apart in the spectrum. They're looking into the issue, and I'll report back here with any suggestions or results they have. Knowing that the Hue Bridge uses the ZigBee protocol on the 2.4GHz frequency – I changed the wifi connection on my PC from 2.4GHz to 5GHz… and problem solved! Here is an example from just now demonstrating two commands almost immediately after one another with different results: http://imgur.com/uhYlgeK. They used to say that there are two ‘internet of things’ systems that ‘just work’ out of the box: the Sonos sound system, and Philips Hue lighting. You can simply use the Alexa voice control to turn on all your Philips Hue bulbs when you want light or simple to turn off when you want darkness. If this fails to work: Hope this will speeds up my hue responses again It was announced by Signify during IFA 2020. So, in an ideal world and if your 2.4GHz space isn’t too crowded, I’d suggest you want different channels, so your two separate meshes are less likely to interfere with each other. Iâve tried changing the Hue ZigBee channel, Iâve rebooted the hub multiple times. Go much further than 6, and you’ll start interfering with your other neighbour on channel 11. Instant control your non-hue lights via Bluetooth Control with app or voice* Add Hue Bridge (sold separately) to unlock more. Although you can dim Philips Hue bulbs using the app, they don't work well with physical dimmer switches. Lutron says that its dimmer switches work with Philipsâ BR30 Hue bulb, but your mileage might vary. Sunlight Inside products provide full control over the light spectrum (6 colors vs. 3 colors), deliver much more light (almost 2x the lumens), and deliver light closer to your eye (for maximum biological impact). Philips should have thought of this when they designed the system. Although Wifi has about a dozen channels, the nearby ones overlap substantially, so most installations only use 1, 6 or 11: if both you and your neighbour are using Wifi channel 1, you won’t make much difference by switching to 2 or 3; you need to go at least as far as 6. But I do have about 30 Hue lights in a busy wifi environment, and if I control them with Alexa, I sometimes see small delays, but never more than about 2 or 3 seconds. The last thing you want from an expensive Philips Hue bulb is for the light to flicker or buzz. If you have connected both the Philips hue and Amazon Alexa, there may develop some fault in the connection and function too. Troubleshooting for you Philips hue System Bridge Connectivity Bulb Connectivity Bridge ip Address Bridge MAC Address Yeah I just came here to say that homekit sucks ass. I have both Hue lights and some Sonoff switches. Your email address will not be published. With the Google Home app. Whether itâs for your living room, your kitchen, your bathroom or your back-yard, Philips Hue has the perfect light. See attached screenshot, all the lights except the 'Kitchen Pantry' are tied to a sensor so I don't know if that has anything to do with it. 2 To learn more about setting up a goodnight routine, go to the Alexa app. Hereâs how to set it up so that you never have to flip a switch ever again. Oftentimes if I toggle the entire room off and on using the "whole room" toggle in the hue app, a bulb that was previously unreachable becomes reachable again, although the orange "unreachable" text still appears for a period of time. Connected to it is Router 1, which runs on private address range 2, which basically only supplies wired network connections to each room throughout the house, there is a gigabit switch hung off of Router 1 which supplies additional ports because the four ports on that device are not enough to connect every room in the house. Philips Hue maakt het namelijk mogelijk om je slimme verlichting wireless te bedienen via je smartphone of tablet. Local zigbee connections will normally be a very small part of the equation. As you pointed out, changing the ZigBee channel is also effective, particularly when there’s a number of other devices that require connection via the 2.4GHz network (or perhaps if there’s wifi interference from neighbours). Enjoyed this post? i tried adding some always-on bulbs to assist my bulb network but that seems not to have helped. Usually, these days, wifi routers are pretty good at picking their channel by finding the least congested space, though you may need to reboot them from time to time to encourage them to do so. Do they do that if you use the app or a Hue switch? Lights were not working through the echo/Alexa commands and when checking the light statuses, they showed as unavailable. From the Devices menu, select the ⦠Because they’re in earshot of each other. Typically, I am able to control the bulbs that are marked unreachable via the hue app, but sometimes I cannot, and it is not always the same ones that I cannot control. It’s not the Wi-Fi, because everything is using the same path. Op die manier kan je, ook vanop afstand, de led lampen in alle kamers van je huis afstemmen op jouw persoonlijke voorkeur, behoefte en stemming. I can now download files without any disruption or sluggish behaviour on the Hue system. The explanation is sound and have high hopes. Last night I noticed that Alexa canât control my Philips Hue lights by scene or group. Anyway, one thing that had changed in my new house was the Wifi. I have a number of lights randomly unresponsive in homekit. If you have Philips Hue lights that can change color, you can control what color they change to from within the Alexa app. Yet they actually work in and are seen by the Phillips Hue App. So, it has to be either Philips’ servers are slow, or the controller is. One thing to note is that often individual light controls in the hue app are unresponsive just like with Google home, but the common denominator is that the global on off or the whole room on off always works, which means some level of communication is occurring. One should always have something sensational to read on the net... A possible solution to slow or unresponsive Hue lights, sign up to receive Status-Q in your inbox, http://daringfireball.net/projects/markdown/syntax, Activating Home Automations using NFC tags on iOS, A Wee Campervan Caper – Travels with Tilly. The Philips Hue Smart plug allows to add any light to your Hue system. Connect with Philips Hue. I can imagine longer delays if, say, a cloud service was turning on and off each light in a group individually rather than as a group. The number and availability of channels vary depending on your country, but they will be similar to the above. In the basement is the edge router which was supplied by my ISP, which runs on private address range 1. Google Home talks to the Philips app, which then communicates with ZigBee, which finally operates the light. The Hue lights should work pretty much instantaneously. I have Hue lights as well as sonoff switches and other things. And then I remembered that my router operated on two available wifi frequencies, 2.4GHz and 5GHz. I don’t have any experience of Google Voice. But. I only have 2.4GHz, but I don’t really have an issue with the Google Home controlling things, other than the kitchen one and the bedroom one clashing with each other. When you start using cloud-based services, of course, things will be slower, but how much slower depends on your internet connection, the servers themselves, how busy they are, what sequence of steps they’re going through when talking to the Hue system, and so on. So Q community – if I have two Hue units, should I use the same channel for them and everything in the house? This also impacts things like my home theater when I set up a routine with Logitech Harmony to turn off all lights in my basement but one stays on and I see in Homekit that light is unresponsive. To get started, select the "Enable Skill" button in the Alexa App to link your Philips Hue account and say, "Alexa, discover devicesâ. Philips says that if you do use Hue lights with a dimmer, be sure to keep the dimmer on 100% at all times. When the light blinks and then stops blinking, the bulb is ⦠This happens me frequently but I have no idea why. I have also changed the zigbee channel a couple times (Seems to do a scan and decide on its own rather than cycling through available channels) and have ensured the zigbee channel is channel 11, which is the lowest frequency channel of all the zigbee channels, and is far enough away from Wi-Fi channel 6 and 11 that even the sideband lobes of those wifi channels should not be interfering. Philips Hue is verlichting met slimme led-technologie die je kan bedienen via het internet met je smartphone of tablet. Note: The Hue bridge cannot be paired when your Google Nest router or point is in bridge mode. Hung off of Router 1 is a wireless router/AP which is on private address range 3, which is the what I would consider the "main router" which is what all wireless devices in the house connect to. You'll see a small LED light come on the ⦠All of my Hue Motion Sensors would also stop responding. I have manually configured the 2.4GHz radios of Wireless Router/AP and Router 2 (Basement) to be on channels 6 and 11 (two of the three non-overlapping 2.4GHz channels defined by Wi-Fi standards). I finally realized why. But I think the Hue bulbs work well. I was beginning to think it might be time to wipe the configuration off my bridge and start again from scratch. I was contacted by a member of the Philips Hue support team who agreed that I'd done basically everything (and more) that could be done from a troubleshooting standpoint. Glad you had it covered. There is a good number of Hue bulbs clustered near the bridge, and then a handful upstairs including going up the stairwell and into two bedrooms upstairs, so I would think that there are enough bulbs to create a reliable mesh network so that all of the bulbs can communicate. I did some research on the Zigbee protocol and its coexistence with 2.4GHz wireless networks (I have two 2.4GHz networks in the house). I briefly had them working earlier this morning after a hub ⦠Our bulbs are always powered, so the cunning mesh networking should make sure that nothing is out of signal range. New comments cannot be posted and votes cannot be cast, Looks like you're using new Reddit on an old browser. Not all powered devices do this, and not all of them are good at it when they do. Verlicht je huis én tuin met slimme verlichting en ervaar de persoonlijke beleving van licht. Have an official Philips Hue biedt een breed gamma aan lampen, armaturen, accessoires én tuinverlichting the! Downloads were finished, the Hue ZigBee channel, iâve rebooted the hub times... Controlled by wifi and the Echo changed in my new house was the signals. But nothing else votes can not be paired when your Google Nest router point... You also want to try and separate them geographically: use each hub for the light, philips hue light unresponsive! 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