I found ornaments that had the look & feel of what I wanted. Personalization Mall Blanket reviews: My code can’t work. We are sorry to hear that you are not satisfied with your order. Is there a way to give negative stars? The representative told me that the QA decision was final, but I could re-order the mugs at a 50% discount. In addition, their customer service is available to help you find the perfect gift, track your package or answer any other questions you may have. The first item came in wrong 10 days before Christmas. Would not order from them again. I paid almost 80 dollars and haven't even gotten an email back and they won't answer the phone just goes in a circle. It was in December 12th or thereabouts. Up to 40% OFF; Winter Gifts; Everyday Occasions. Their proofs should show how the font will look on clear glass and not a shaded background. I also emailed them countless times to resolve this and they responded with an answer that was not relevant to my question. Please never ever use this company for anything. However, when I opened the package the mugs all had the logo printed half way between the front and back of the mug, on the opposite side from the handle. Well to my surprise I got the mugs in time to use as Christmas gifts for my employees (I manage a small IT Team). Most of the reviews were terrible, but some people were absolutely happy with their orders or a bad experience made right. Your experience matters. I specifically stated that the LOCATION of the logo was the problem. In addition, their customer service is available to help you find the perfect gift, track your package or answer any other questions you may have. It was good. Personalization Mall donated goods to Lansing Food Pantry to help those in need … I know that many others reviews complained about inadequate workmanship and I am not disputing their claims as I am only describing the 1 product I received. Salaries, reviews, and more - all posted by employees working at PersonalizationMall.com. Personalization Mall has a consumer rating of 1.66 stars from 367 reviews indicating that most customers are generally dissatisfied with their purchases. Terrible terrible service. Clearly they don't give a crap about their products. Now it’s well after Christmas and I have not received any email back. Smudges, chips, spelling....whatever the case may be! www.personalization mall.com. Not Now. Personalization Mall Reviews 229 • Slecht . Share your voice on ResellerRatings.com 1.8. www.personalization mall.com. Only the latest review will count in the company's TrustScore. I ordered Youth Santa hats for my 4 grandchildren, and they were so tight not even the 6 year old could wear it. These issues need to be rectified by the company. I couldn't give these as gifts. Personalization Mall Reviews 254 • Poor . Location of This Business 51 Shore Drive, Burr Ridge, IL 60527-5880. What good is a proof if it's not representative of the product? Log In. Canned response by email. There are sooooo many other businesses that do a much better job than this place and have high quality items. How many stars would you give Personalization Mall? Reviews from Personalization Mall employees about Personalization Mall culture, salaries, benefits, work-life balance, management, job security, and more. Hope someone reads this and takes heed. Smudges, chips, spelling....whatever the case may be! By Lora K. (Kansas City, KS) - December 3, 2020 (See all reviews by this customer) I had 3 blankets made for my friends with their last names monogrammed and they turned out wonderful! Personalization Mall was first mentioned on PissedConsumer on Dec 11, 2013 and since then this brand received 84 reviews. But we also make sure our personalized products are affordable and can fit in any budget. Personalization Mall Reviews by Location. You can call Personalization Mall at (630) 910-6000 phone number, write an email, fill out a contact form on their website www.personalizationmall.com, or write a letter to PersonalizationMall.Com, 51 Shore Dr, Burr Ridge, Illinois, 60527, United States. Personalized bath towel ($29.00) looks like the design was spray painted on. None of the mugs pictured on their site are designed this way, none of the mugs you see in stores are designed this way. Personalization Mall is a good site providing clients with one of a kind memorabilia not found on the shelves. | Read 281-300 Reviews out of 305 We carefully select the best materials and test our products to ensure premium quality. I ordered 8 custom coffee mugs from them, used a logo I uploaded on their design site. But I had never bought things from this online store before, so I looked up Reviews for it. Ordered Christmas ornaments on 12/3 and it is after Christmas and they still haven't arrived yet. Business Details. I found ornaments that had the look & feel of what I wanted. FEB. 14. Please replace or refund at this time.Donna Oliver904-579-44071693 Bartlett ave Orange Park, Florida 32073. We have determined that the item you received matches the preview provided on your order. Based on 37 reviews. I am now requesting a refund and filing a complaint with the BBB. Read real customer ratings and reviews or write your own. Write A Review (It only takes 30 seconds!) Will not buy from them again. They rather ship your order "on time" and not care if you receive the right item or not. Your experience can help others make better choices. I also ordered aprons for the granddaughters and after washing they are too small to wear. Didn't receive my order, and they haven't responded to me, I would give no stars if I could for this horrible company, Terrible customer service still haven’t received gift. Filter by: Filter by: Deborah Kaplan 1 review. Since we are all socially distancing, I will … 4.6 out of 5 stars. See what employees say it's like to work at PersonalizationMall.com. Your experience can help others make better choices. Join the 470 people who’ve already reviewed Personalization Mall. STAY AWAY!!!! Loading cart contents... View Cart Checkout > Occasions. Use code PMALLPINS at checkout to get free shipping on orders of $65 or more! Personalization Mall was first mentioned on PissedConsumer on Dec 11, 2013 and since then this brand received 85 reviews.. Personalization Mall ranks 365 of 3098 in E-commerce category. 5. Doesn't even deserve 1 star. Visit this website www.personalization mall.com. Did you NOT see all the negative reviews?? Personalization Mall Reviews by Job Title. Geef jouw mening en bekijk wat 250 andere klanten vinden. They are able to be contacted by phone or email. Although you could read it on the proof it isn't legible on the clear glass. Mistake was made on the canvas and they refuse to give me a refund. Don't you get this?!? Absolutely do NOT order from this company. I know that many others reviews complained about inadequate workmanship and I am not disputing their claims as I am only describing the 1 product I received. Personalization: Yes; Cost: From $8.95 to $29.55; Shipping: Starting at $5.49 for orders up to $9; Personalization Mall, as the name suggests, specializes in gifts that are tailored to the recipient, honoree, or whatever you'd like to commemorate. | Read 141-160 Reviews out of 480 Ratings by category . I am a marketing manager so I have more experience that normal in this area. RECEIVED ITEMS ON DECEMBER 29 one month later I have called several times and send several emails nothing ! Join the 470 people who’ve already reviewed Personalization Mall. I am now taking it up with PayPal for help with getting my money back. FAQ's; Order Status; Email Us; 1-866-386-8300; My Account (Sign In) Sign In; New Customer? Visit this website www.personalization mall.com. Personalization Mall donated goods to Lansing Food Pantry to help those in need … The best part is that personalization is always free at Personalization Mall - you'll find no gimmicks and no hidden fees. 4. Location of This Business 51 Shore Drive, Burr Ridge, IL 60527-5880. Personalization Mall ranks 366 of 3096 in E-commerce category. Although I am still disappointed with the service I received on that order (as I mentioned in a previous post) their customer service (Janelle) reached out to me via email yesterday apologizing for both the late delivery and the poor customer service. So I took about 3 pictures showing them the ridiculous placement of the logo on the mugs and explained carefully about the problem. Closed Now. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. RUN far away. The representative told me that the QA decision was final, but I could re-order the mugs at a 50% discount. When a company does not check the quality of the product they make for their customers. Share your voice on ResellerRatings.com They do not fix the mistake without charging you full price for it. I ordered 9 Crystal ornaments for party favors. First time ordering from this company and it has been a bad experience. Write a review Write a review Reviews 254 Write a review. The 2nd item arrived 4 days after Christmas and has a big scratch on the bottom. Personalization Mall Reviews 229 • Slecht . No star review would be too much.BUYER BEWARE this website and company is a money scam. About. I really appreciate that they took the time to respond to my email personally and that they were fair in their attempt to make amends. Reply from Personalization Mall 11 Aug 2020 We do understand your frustration but we promise, after a couple uses it will not take so much effort to get them to slide in. FAQ's; Order Status; Email Us; 1-866-386-8300; My Account (Sign In) Sign In; New Customer? Hoeveel sterren zou jij Personalization Mall geven? The picture printed on the frame was distorted. I went by their guidelines and I feel they have some responsibility for their end product to be satisfactory as they state. Ben je het eens met de TrustScore van Personalization Mall? BEWARE!!! They DON'T care about the meaning of the gift/purchase. I ordered early December, still never received my order. 2020 Christmas Ornament Store Reviews. I specifically stated that the LOCATION of the logo was the problem. DON'T ORDER FROM THIS COMPANY. It looked good so I placed the order. The anniversary is over and I really don't trust that there will not be a similar problem. 4.0. They do not fix the mistake without charging you full price for it. I tried calling today and couldn’t get through. I am a marketing manager so I have more experience that normal in this area. We found hundreds of reviews describing high-quality products, flawless personalization, and excellent customer service - in fact, the only complaint we found was regarding the shipping costs, as previously described. I've been waiting over a month for a towel to be shipped. Contact Personalization Mall customer service. I did get a return call (about 3 hours later) and explained the issue. I went by their guidelines and I feel they have some responsibility for their end product to be satisfactory as they state. I ordered 2 gifts for Christmas guaranteed to be here on time. www.personalization mall.com. | Read 141-160 Reviews out of 480 1. The VP of Marketing is excellent -- great guy, non-micro manager, high-level digital marketer. Community See All. Horrible customer service. You are the rightful owner of the image that you create and that image is provided in a preview for your final review and approval. With our ratings and review system, you can learn what other customers thought about the gifts they purchased or received! So I took about 3 pictures showing them the ridiculous placement of the logo on the mugs and explained carefully about the problem. FEB. 14. I ordered early December, still never received my order. The way you view the proof is not representative of the item. Forgot account? The ornaments that I ordered for my grandchildren on Nov 28th and have not received them yet. So I called back, this time waiting about an hour on the line to speak to someone. I’m now shopping for a reputable business to purchase from. The Design Your Own items are not modified in any way. And to add to it, my tracking number doesn't work. Whether you are shopping for Weddings, Birthdays, Christmas or any other holiday or event - finding the perfect gift can be hard! 4.6. Join the 480 people who’ve already reviewed Personalization Mall. Your experience matters. 3. This is not the first time I have ordered from them but it will be the last. Join the 272 people who’ve already contributed. Join the 272 people who’ve already contributed. Anyway I took a chance. BEWARE!!! Upcoming Occasions. I ordered 9 Crystal ornaments for party favors. It’s the 28th and my order hasn’t even shipped yet. Only the latest review will count in the company's TrustScore. It was in December 12th or thereabouts. Although you could read it on the proof it isn't legible on the clear glass. They don't stand behind their products. I was told by a customer service representative on Tuesday, December 16 that they were having trouble with Pitney Bowes and they can reorder the gifts, but they would not be delivered in time before Thursday, December 17 for my son's Christmas gifts and I was … It is now after Christmas and still have not received the product which was a Christmas gift. The best part is that personalization is always free at Personalization Mall - you'll find no gimmicks and no hidden fees. Well to my surprise I got the mugs in time to use as Christmas gifts for my employees (I manage a small IT Team). I have written twice with zero response,this will be my third.if you search your data you will find a picture of the problem on all four ornaments that I purchased from your company.The very first letter is to far to the left,so it looks like orever. It looked good so I placed the order. Always Free Personalization Fast Turnaround 1-2 Days Need Help? 32 reviews for PersonalizationMall, rated 1.39 stars. 25 PersonalizationMall.com reviews. I would like a full return or the product reprinted (a properly printed pic, that is not uneven) and sent to me. Personalization Mall. None of the mugs pictured on their site are designed this way, none of the mugs you see in stores are designed this way. I also ordered aprons for the granddaughters and after washing they are too small to wear. Ordered 12/6. Would not order from them again. 535070429 I ordered this on December 2 and it shipped December 5, NO SIGN OF MY ORDER. So i did. Absolutely do NOT order from this company. Start here; Order Status; 0 items . First time ordering from this company and it has been a bad experience. They don't stand behind their products. Did you NOT check their FB page and see how they do NOT respond. ?So I asked to speak to a supervisor, and she told me she would take my number and have a supervisor call me back, but it could take 1-3 days.It has now been 9 days with no call back.Stay away from this company. No pay raises for salaried employees. They DON'T care about the meaning of the gift/purchase. I have ordered from them in the past and received my items in a timely manner. In fact, on the site where you upload your logo and design the mug (choosing colors etc) it is not an option to place a logo or picture in that location. So I called back, this time waiting about an hour on the line to speak to someone. Nobody. It appears that the rest of your issues have now been resolved by our customer service team. I will be posting a review about my next order which will determine whether or not I will continue to use their services. The only drawback of shopping for Christmas ornaments at Personalization Mall is the lack of any other style of decoration. I am told I will not receive any sort of refund on this item, which was not mine or the postal services fault. STILL WAITING FOR MY PACKAGE, THEY SUCK WORST COMPANY EVER! I am told I will not receive any sort of refund on this item, which was not mine or the postal services fault. What the?? Terrible terrible service. I'm not sure how Trustpilot reviewers give them 2 stars out of 5.Guess the employees of Personalization Mall put in a good review every once in a while to make then look good. No star review would be too much.BUYER BEWARE this website and company is a money scam. Their personalization service is free and they offer a 100% Satisfaction Guarantee. I ordered Christmas cards and Christmas items personalized paid for SHIPPING extra $11 on November 29 th!!! How many stars would you give Personalization Mall? This company uses Pitney Bowes to handle their shipping. 3. On hold for 1 hour- never got to talk to anyone. Beware!!! STILL WAITING FOR MY PACKAGE, THEY SUCK WORST COMPANY EVER! They never send your products and impossible to get in contact with, BUT THEY TAKE YOUR MONEY.I ordered in early December and have heard nothing and no products have ever arrived and I guarantee they never will. Read 1 more review about Personalization Mall Only the latest review will count in the company's TrustScore Breanna Greenleaf 1 review. © 2021 Trustpilot, Inc. All rights reserved. Want to know more about working here? Your experience can help others make better choices. We have determined that the item you received matches the preview provided on your order. www.personalizationmall.com Bezoek de website www.personalizationmall.com. Gift Shop in Burr Ridge, Illinois. Can't say enough bad things about this business. 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