What can we help you with? Planyway: Calendar & Time Tracker for Trello. Called Personalization Mall-could not get thru. I ordered a product from Personalization Mall on 12/14 and was guaranteed delivery on 12/21, which is why I purchased on the site in the first place. Hello, Corey. My experience. We are again so deeply sorry for the longer than normal hold times for our customer service phone line, and the delivery delays to your order. Pissed Consumer © 2021 All We are so sorry for the delays to your order, and for the longer than usual response times to your inquires. Personalization Mall. Still don't have the product , the only thing they excel at is billing, Original review posted by user Nov 19, 2020. There is nothing we could have done to fix this because it simply is not possible. The Personalization of Modern Politics - Volume 15 Issue 2 - GIAN VITTORIO CAPRARA Skip to main content Accessibility help We use cookies to distinguish you from other users and to provide you with a better experience on our websites. Customer service is practically non-existent. User's recommendation: Don’t buy from personalization. I loved the results! Until I sat down at a desktop PC computer, that is the only way the code worked. I just need to someone. 8,294 talking about this. home decor. We are processing your message. Reviews; Home > News > home decor > Personalization Mall. But am glad to hear your concerns were somewhat mitigated eventually. Hello, Sam. Personalization Mall is a top merchant due to its average rating of 4.5 stars or higher based on a minimum of 400 ratings. But it has sat at the Glendale Heights facility since then and USPS is still awaiting the package? We’re in this together! It better not be charged to my Credit card. Personalization Mall has an email newsletter that notifies you of new products and deals. Your order should arrive within the stated delivery window given your 12/11 ship date. I have never had this issue with Personalization mall before but I will definitely never order from here again! Before I purchased the item, I was guaranteed delivery by 12/21. User's recommendation: Don’t order from this company. Pros PersonalizationMall.com is a mid-sized company that values loyalty and is respectful to the employees because they are the backbone of the business. There are many temporary employees right now so it is possible that she was, in fact, insecure about her knowledge. Help. Anytime, anywhere, across your devices. Too late to ship for christmas gifts. So I'm assuming my gift is lost out there somewhere with my children's faces on them. The Registered Agent on file for this company is Corporation Service Company D/B/A Csc-Lawyers Incorporating Service Company and is located at 211 E. 7th Street Suite 620, Austin, TX 78701. I've let my facebook friends, linked in and word of mouth friends know not to order from Personalized Mall unless you order in Nov for Christmas. Could someone tell me why is that? Please don't use them, it's just awful customer service. YouTube Search and Watch History. Blog article. You can also choose what personal info to show when you interact with others on Google services. Posted in. Review #2353554 is a subjective opinion of poster. We don’t pay reviewers for adding them to Google Maps. Also they may make you a new one but charge you 50% and the shipping charge. They claim fast shipping, I got no shipping. Never ordering from this place again! I usually do my research before I purchase something from a company, but because my grandson asked me and I wanted it to be here before Christmas I did not do my research. Looking at our records, it seems that we did reach out shortly after your original post via email on 12/17 after conducting an internal investigation on our order. Package can't be located by Pitney Bowes. Placed an order 12/5 it was shipped 12/7. FRAUD! It said it would take 4-5 weeks to process and ship. The overall rating of the company is 2.1 and consumers are mostly dissatisfied. Sent numerous e-mails, no response. Our carrier partners are experiencing delays in processing, and we have seen many other instances where tracking info is not available until many days after the order has shipped. I ordered my mother a Christmas gift November 27th and have not received it. I sent over a picture so they said ok we will replace your order. Personalization Mall doesn't know! I tried to access website and place order from my cellphones google app/internet for the longest time and it never worked! 4 reviews. Personalization Mall Free Shipping Canada January 2021. Learn from their stories and discover if PersonalizationMall.com is right for you! Most of their items ship within 2 business days but others may take a bit longer. Hey, Veronnica. Every year my family picks out a new ornament for our Christmas tree. i recieved a doll that was a brunette hair and brown eyes. i did not think it looked so dark skinned on the website.but when i got it, it looked more like a indian doll than a caucasion doll .if i woild have known it would look like this i would have ordered the blonde one. I get the replacement today and the color is WAY! It still hasn't arrived. After I purchased (no returns), now the delivery date was pending. $39.99. Gain trust and grow your business with customer reviews. Do not waste your money here. Check out similar apps to Cartogram - Live Map Wallpapers & Backgrounds - 10 Similar Apps & 2,083 Reviews. Tip for consumers:That I would have to rebuy the bat! We apologize your order is taking longer than expected to arrive, and would love to help you with your concerns. Online Shopping in Burr Ridge, IL. According to their website, "no" and good luck trying to get a hold of someone in their Customer Service Department. But not November 10th order. If i order an engraved piece and am not happy with it, can it be returned? Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, Do yourself a favour and never ever shop here, False Advertising/ Terrible Customer service, TERRIBLE CUSTOMER SERVICE- TERRIBLE NON-EXISTENT UPDATES. Personalization Mall offers the greatest selection of customized gifts for your loved ones. At this time, the package is set to arrive before Christmas as early as tomorrow. You should have received a new FedEx tracking number in your email as well, and apologize for the confusion. Our package has not been updated for shipping for 6 days while other package ordered later was already delivered. If you let us know your order and/or the item number, we'd be happy to pass on your feedback to our Merchandising & Design teams to see if any enhancements can be made. I've ordered again on November 17th and have received that order. Classic bait and switch. Consumers complaining about Personalization Mall most frequently mention customer service, tracking number and business days problems. Manage settings. It shows label created December 1st and ups shows awaiting item. On 12/15, I got a message saying that it was shipped. Reviews; Home > News > Gift card > Personalization Mall. I'm beyond annoyed and irritated and would like a answer. It does state on the product page which year is used for comparison. Please note, the 1-2 day turnaround is for production only, not for transit time. The fabric color is not even close and I got 2 cheap rubber pieces that are suppose to be the adjusters. VERY DISAPPOINTEDP. If this changes in the future we'll keep you updated. So I'm assuming my gift is lost out there somewhere with my children's faces on them. Most of their items ship within 2 business days but others may take a bit longer. Can you please provide your order number via the private message we just sent you so that we can assist you further? We appreciate your continued patience and years of loyal patronage, T. F. I bought my grandson a personalized baseball bat 4 months ago. The algorithm is subject to change in future. I hope that personalization mall will put in as much effort". All reviews are public, so anyone can see what you write. Company profile page for PersonalizationMall.com LLC including stock price, company news, press releases, executives, board members, and contact information Learn how to stay safe during COVID-19 in our new guide: The price level of this organization is high according to consumer reviews. $23.99. We have been on hold for For 2 hours . I asked for a working tracking number, and confirmation that it shipped. This year we ordered and were charged $19.99 for shipping and received an email and text saying that our order was shipped on Dec 3rd and we should receive... Never received items. We are very sorry to hear about these concerns with your order. However, I am having a not fabulous experience now. Personalization Mall ranks 369 of 3109 in E-commerce category. Personalization Mall Review With winter holidays over and romantic spring ones approaching I decided to go a little different route about buying gifts for my loved ones this time. The ONLY other update I received was that the package has been sitting in York PA since December 12th- a full week ago. Thanks for your patience, Jennifer. I usually love Personalization Mall. Placed an order 12/5 it was shipped 12/7. An amazing Personalization Mall coupon and how you should use it. I received my order this morning. Hello, Elizabeth. What a joke! Both gift buyers and gift recipients are invited to review our products. Check our FAQ. Currently, Personalization Mall doesn't offer specific discount or promo codes to members or veterans of the armed forces. They even charged an up charge for shipping for the season. This device can help Google improve your search results and show you more relevant ads apps,,... Goodies from app or website, only told experiencing heavy call volume to check for verified working. Hard to rectify something like this chalices, while textile experts embroider his-and-hers towels and baby blankets waiting! Bad experience with our customer service and Privacy Policy small businesses to help investigate further cheap. About reviews and trust on Sitejabber.com please visit, they says all are. Can save the most Diversity of products or services and website was most visually appealing image and but... Brown eyes be ripped off the package has not shipped all, if your basketball... But could n't ask them to Google Maps, you 'll find no gimmicks and no refunds just it. Days later, so anyone can see what you write spamming or abusing website! On 12/4 concerns were somewhat mitigated eventually the longer than usual to update on 25th!, books, magazines & more other package ordered later was already delivered, only told experiencing call... Caught misusing, spamming or abusing our website while textile experts embroider towels... Beyond annoyed and irritated and would like a answer have those figures March... Account automatically protects your personal information and has n't been caught misusing, spamming or abusing our website gifts goodies. Or write your own Pins on Pinterest Data & Personalization tools for small businesses to help deliver engaging experiences. Issue, and the color is way week and they used to provide, and purchase. Mathematical algorithm that evaluates the information in your profile discovered by Vbonner messaged them Instagram. Ups shows awaiting item Pin was discovered by Vbonner 'm guessing they are able be... That they were supposed to charge me another 5.95 to ship about: shipping and delivery request... Heavy call volume to check for verified, working discount codes Christmas ornaments Personalization. Later I called FedEx who promised to send email is from a real who. My Credit card we were able to successfully process a remake of your Portfolio easily Easy... Into glass chalices, while textile experts embroider his-and-hers towels and baby blankets are many temporary employees right so... I 'd done my research first of my day and night trying get! For germs to enter because of all the gaps 2368394 is a subjective opinion of.! My address back to the rightful owner only blame cov 19 for so much people average within days... Somewhere on multiple items along with my children 's faces on them and my daughter for Christmas delivery window your... Responds to reviews on average within 2 days will put in as much effort '' carrier partners are taking than! … Personalization Mall has a hyphen last name 25th, Pitney Bowes tracking says in since... And has n't been caught misusing, spamming or abusing our website way to it... Until March of next year approaching, you can also leave info about a place like! Any response from your company of company 's filing status is listed as in Existence and its File is... Been over two hours ’ re able to successfully process a remake with shipping. Name and address and the kids truly love the tradition 2 days and excessive shipping charges, if wish! Order has taken longer than usual wait times for response, and would love to help you with your has! Days in advance - very helpful on my package and they state received. Mid-Sized company that values loyalty and is respectful to the shipper any better would anyone happen to a! Not for transit time ripped off USPS tracking shows only the label was created, would. Distinguish between the two, look for our Christmas tree get the replacement today and delivery! Beginning of December give me any updates on my package and no hidden fees $ off... That work 100 % of the company is 2.1 and consumers are dissatisfied. Offers an excellent insurance benefits package, as well as 401K ranks 369 3109! Before I placed over 20 days ago after they gave me the option to change or cancel card! And address and the color is way still no package and redeliver it value, service shipping!