In January, Amazon’s senior vice-president of devices, David Limp, revealed that the company had sold more than 100m Alexa-enabled devices. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. With LIFX, how your bulb connects is important, so all of our WiFi technology is built right into each individual bulb - no hub required. 2) Tap the Echo & Alexa icon at the top. Open the Alexa app on your smartphone or tablet, to connect your device to a Wi-Fi network and register it to your Amazon account. Disable and re-enable the skill for your smart home device in the Alexa app. This article will walk you through linking your Wemo device with your Amazon Echo. Make sure that none of the lights are used in a completely enclosed fixture (i.e. 1) Go to Devices. I am prompted in Alexa Settings / Devices to turn off Smart Network Switch on my smartphone. Scroll to the bottom and tap Discover devices. Select "Kasa Smart" and tap on "Continue". Reconnect the service in the proper location: Alexa app for Amazon Echo, IFTTT.com, Smartthings app, etc. United Kingdom USA Australia Remember my selection USA Australia Remember my selection How to reset 2nd-generation Echo, Echo Dot 1. Open Amazon Alexa App, tap on "Home" icon in bottom right corner. Dial Alexa Helpline Number Toll-Free at +1 800-795-6963 to fix Alexa Device Unresponsive, Alexa App says Device is Unresponsive customer support number available 24/7. Turning off the lights on the Lifx app works but not when asking Alexa wants too. Then, re-enable your smart home device again. Alexa is Amazon's voice service that answers questions, lets … If you have completed setup of your LIFX light, but the light occasionally becomes uncontrollable / disconnected in the LIFX app, you are experiencing connectivity issues. This may cause your Alexa, Google Home, or other 3rd party integrations to fail in communicating with the light. Try saying “Alexa, turn on [scene]” and watch as your chosen scene lights up! This is an issue when you ask Alexa to "Turn off the kitchen light" because she will ask you which one and cannot distinguish between the two. If you have several LIFX lights, but only one is having this issue: If you have several LIFX lights, and they are all having this issue, it is most likely router related: If issue persists, please first go through our Connectivity troubleshooting guide. Quick fix Alexa Device Is Unresponsive! Great prices on your favourite Home brands, and free delivery on eligible orders. LIFX (A19) Wi-Fi smart LED light bulb, adjustable, multicolor, dimmable, no hub required, works with Alexa. The bulb does power on and give light. Check that the light is not used in a socket with a dimmer switch, Try switching this light with another of your working LIFX light, and see if the issue follows the bulb, If issue persists, please first go through our. Connect your lights with IFTTT, Amazon Alexa, Samsung SmartThings, Apple HomeKit, Flic, Nest, Google Assistant and more. no airflow to the light), and none are used in a socket with a dimmer switch, Free Network Improvement Tool - RouteThis. You may find this Control smart home devices using Google Home article interesting. 3. Alexa can also control your scenes. With your scenes created, open the ALEXA app and SCAN FOR NEW DEVICES in the Smart Home menu. LIFX + 1100-Lumen BR30 Smart LED Light Bulb with Infrared (LHB30E26UC10P) Multi Colored - 17W - New: Amazon.sg: Home Improvement Any new lights will be added to your devices for Alexa to control. Works with Nest. Create a scene in the LIFX app (link to support page). 2. However Echo Dot is working as expected. If you are having issues with using one of the Connects with LIFX devices or apps, check the following: If you are still having issues, please try: © 2019 Lifi Labs, Inc. All rights reserved. It’s not the LIFX bulbs that are the problem, but the Android LIFX App. I'm trying to connect my 3rd Generation Echo Dot to a different Wifi network. 4) Scroll down to Factory Reset and … 3) Choose the speaker you want to factory reset. If you are still experiencing connectivity issues by the end of the guide, you will be asked to complete a form that will automatically submit a support ticket to us. I own about 15 LIFX bulbs. Return to the Alexa app -> SMART HOME in the Alexa app. LIFX Wi-Fi enabled LED smart lighting. Factory reset using the Alexa app. Create a scene in the LIFX app (link to support page). I woke up, told alexa to turn on my bedroom lights which worked, then got out of the shower and asked her to turn the lights … Alexa has an official IFTTT channel and also integrates with Yonomi, both of which have an extensive list of supported smart home devices. You can reset your Echo device using the Alexa app on your iOS or Android smartphone. Controlling Scenes with Alexa. LIFX bulbs must all be set up individually, including wifi. Alexa: After going through the steps to add a device, the instructions say to switch to the LIFX app and connect the bulb there as per the LIFX instructions. Each scene you have saved will be listed under SCENES in the list. Resetting the bulb by turning it on/off five times doesn't seem to do much of anything. Check that you are using the correct LIFX Cloud account in your app, and correct account for the 3rd party service. 4. Note: If you have a Phillips Hue V1 bridge (circle-shaped), press the button on the bridge before you try to discover your devices. Make sure that your 2.4 and 5.0ghz networks are named separately. (ST live logging then shows device is offline) “error Outlet is offline” Nothing happens. It was after I expanded the system that I really began to have issues. I found the app is responsible for unresponsive lights. Each time you ask Alexa to discover devices, she creates duplicates of all current devices plus the new device/s. Hue is also more consistent, and has not required maintenance since I set them up 3 mos ago. Where would you like to shop? Tap on "ENABLE TO USE", type in your Kasa account and password, and then click "Authorize". 1 … The LIFX bulbs periodically become unresponsive and need to … This is the first time it has happened. If you have completed setup of your LIFX light, but the light occasionally becomes uncontrollable / disconnected in the LIFX app, you are experiencing connectivity issues. When the power goes out, it can wreak havoc on the smart home. Once discovery is complete (about 20 seconds)... it will show up under Smart Home icon in bottom right corner of Alexa … Next, open the Amazon Alexa app, go to Settings and select Connected Home. Beam angle 135 degrees Hi there! Alexa can also control your scenes. © 2019 Lifi Labs, Inc. All rights reserved. It literally was within the span of 15 min. When you add new devices or alter the configuration of devices in a brand's system, Google Assistant won't be aware of them until you issue a "Ok Google, sync devices" command. Check whether your router is capable of supporting a smart home with your number of devices on the network. Most ISP issued routers will start experiencing issues past the 10th device. 5. Download and install any software updates available for your devices. Tap on DEVICES, scroll to the bottom, and tap DISCOVER. Control your lights via iPhone and Android devices. This may cause your Alexa, Google Home, or other 3rd party integrations to fail in communicating with the light. 3. Alexa states, “I couldn’t find a device or group named [name] in your Profile.” If this your first iDevices product or you’re adding an additional product to the Connected app, there are a few steps you will need to complete before Alexa will recognize the product. Setup video to connect LIFX Bulbs to Alexa via an Echo Show. Then click the "+" icon in upper right corner and select "Add Device". Similar to Google Home™, the voice control functionality of the Amazon Echo lets you tell Alexa to listen to music, get updates, and control home automation devices. Both options load all of my devices into Alexa as expected, but the first option loads devices that are unresponsive. So the second time I disabled/renabled the skills I chose the second “Home” option in the list and now all my devices work as expected. Something’s I did to trouble shoot are removed all the other devices from the Alexa app and add only the Lifx app and no change. After a quick set-up you can begin changing the color of your lights, turning them on and off, and more with your voice. Try saying, "Alexa, turn [group] on/off" or "Alexa, turn [light name] on/off". When telling alexa to turn on/off she says the device is unresponsive. If you are still experiencing connectivity issues by the end of the guide, you will be asked to complete a form that will automatically submit a support ticket to us. LIFX talks directly to the Amazon Echo when you connect with Amazon's voice service Alexa. Device is getting controlled but Alexa App shows message Device is unresponsive. Say "Alexa Discover Devices" or do Discovery from Alexa App. A feature of smart home technologies like Wemo® is the ability to control your devices using your smartphone, tablet or even your voice. Last year in … Don't continue until firmware update is COMPLETE. Once bulbs show up in LIFX app, do a firmware update for each/ALL bulbs. . msjonathan commented on Feb 11, 2019 Revoke access for the service you are having issues with. Device shows up as offline on alexa app Registered a product as Type=Device with Alexa Voice Services. If you are having issues with using one of the Connects with LIFX devices or apps, check the following: Make sure you have the latest LIFX app. The bulb does appear on wifi. When I only had a couple, I didn’t experience much in the way of issues with the bulbs and the LIFX App (after the initial setup frustrations that is). Make sure you have an account for the integration you are using. Disconnect your smart home device using the Disable option for your device in the Alexa app. If you have a TP-Link device… Try switching the 2.4ghz wifi channel from “Auto” to 1, 6 or 11. Since this is a headless device (no display), I wrote an Android App to to do the LoginwithAmazon stuff to get the auth_token. The issue I am having is when I tell Alexa to turn a light on or off she gives me the whole list of my Lifx bulbs to to turn on or off then I tell her the one I want and she cancels the command. Note: Remember to add the new lights to groups in Alexa as well, for group voice control. With your scenes created, open the ALEXA app and SCAN FOR NEW DEVICES in the Smart Home menu. With a hub-based setup, once the hub is configured, the additional bulbs are plug-and-play. If you have several LIFX lights, but only one is having this issue: Here's how to automatically reset your Philips Hue smart bulbs with the Power-On Behavior feature. I will implement the ReportState and check if it solves the problem. Bulb, adjustable, multicolor, dimmable, no hub required, works with Alexa individually, including wifi Show. Sure you have saved will be listed under scenes in the LIFX (... 2.4Ghz wifi channel from “ Auto ” to 1, 6 or 11 the device offline... 15 min walk you through linking your Wemo device with your number of devices the. In a completely enclosed fixture ( i.e on my smartphone install any software updates available for your device the! Authorize '', including wifi > smart Home is unresponsive past the 10th device with. 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